I- Beams in Tarentum
Challenge
Lisa and Judith called upon Keystone Basement Systems to help them with their bowing wall that had cracks running through it. This wall was making their basement a scary and moist place that neither of them liked at all. Keystone made sure to send out their best field inspector, Aaron, to not only talk with them about this but also to perform a very detailed inspection of this problem area. The field inspector knew that he had to come up with a great plan to put their minds at ease, as he heard loud and clear how worried they were. Aaron then went right to work going over the basement with a fine toothcomb to come up with the best plan of action. He performed all the necessary moisture tests as well as taking all very accurate measurements for this project. Once completed with the steps that he needed to take for the inspection, he then sat down once again with Lisa and Judith to go over the plan he had come up with. The plan involved installing 2 I-Beam support beams as well as some point cracking for in the cracks and last but not least some new downspouts as the ones that were on the house were worn and broken. Aaron sat down once again with Lisa and Judith and went over his plan, taking extra time to answer their questions and go over any concerns that had. The field inspector then went back to the office and got this project scheduled for as soon as possible for installation.
Solution
On installation day the foreman and his crew went out to the house and immediately introduced themselves before getting to work. The foreman then went over the details of the day with Lisa and Judith making sure they knew what was going to be going on in their basement. The crew and foreman then went right to work installing these 2 I-Beam support beams as well as the new downspouts. Once completed they made sure to thoroughly clean up the area as the foreman then took the homeowners around and explained everything to them but not only telling them but also showing them. The homeowners were very pleased and couldn't have been happier to give Aaron and the crew of guys a 5-star review.