Internal French Drain in Masontown, Pa.
Challenge
Wendell and Susan called Keystone Basement Systems to help with their wet basement. Keystone sent out one of their best field inspectors to meet with them and discuss the problem, before doing a very detailed inspection of the issue going on. The field inspector conducted his inspection, having a careful eye on everything wet down in their basement. The plan was going to have to be a great plan in order to get this basement fixed the right way. The plan that he had come up with was to use Tuff-Scrim on the walls, which got installed only after the walls were sprayed with an anti-microbial spray. The plan also involved installing an internal french drain with a service port, aka cleanout. The field inspector also knew that this house needed a sump pump to ensure the water would not pool in their basement anymore. The last thing that this house was going to need was a buried discharge line that had a speedy drain on it. The field inspector then sat down once again with Wendell and Susan to go over the plan and make sure they had no further questions, once thy were done talking the field inspector then returned to the office and got this home scheduled for installation right away.
Solution
On installation day the foreman and his crew went out to the home promptly and introduced themselves with such a polite attitude that the homeowner said she was already feeling at ease. The foreman and his crew then quickly got to work installing the interior drainage system with the service port. They then installed the sump pump and the buried discharge line with the speedy drain. The foreman and his crew then installed the Tuff-Scrim on the walls and made sure to clean everything up to wrap up the project. The foreman then went over every detail with the homeowners, making sure to not only tell them but also showing them the finished product. The foreman then made sure to give them the service department's phone number, in case they had questions or needed to schedule their annual maintenance.
