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The client was experiencing wet basement walls and a leaks on the basement floor. The complication was that the home has radiant heat and a register was right in the area of concern. The legs of the radiator were rusting out due to the basement water leaking so something had to be done. After research, the client called Keystone because, in their words, they are “the highest rated and most trusted company” in our area.
Keystone used WaterGuard and CleanSpace Wall System to permanently protect the home from water while keeping the unit in place. The client was extremely satisfied.
The home had old terracotta buried downspout lines that were crushed from tree roots. The owner had the line rooted out every year for 21-years before we came. The last 10-years, even after rooting the existing terracotta line, it would fail and a large puddle world for in the front-left corner. It would seep through and into the basement in that area. The owner had the finished basement ruined 3 times. All that was needed was to abandon the old lines for new, stronger ones.
The customer had a very damp basement that required a waterproofing system using WaterGuard, as well as a CleanSpace Wall Encapsulation Membrane and a Sedona High Performance Dehumidifier. The customer’s objective was to reclaim the basement as usable storage space. Therefore, the scope of work was to provide a dry and functional basement, but there was no desire for aesthetic enhancement of the basement. Thus, the system was designed with this in mind so the budget matched the customer’s expectations.
After the project was completed the relative humidity (RH%) dropped from RH87% to RH49%. This made world of difference as the basement was no longer musty. The mold smell went away within 6-days and has henceforth not returned…nor will it. Musty or moldy basement smells are the result of the digestion of mold as it eats the wood and other organic material within a home. Mold needs moisture to live. It can get it from liquid water or, more commonly, out of the air from RH% above 70%. The WaterGuard and Sedona permanently dropped the levels to under RH55%. This customer was extremely satisfied.
Before, this Vanderbilt homeowner faced a distressing mold issue in their basement due to unwanted water intrusion, as seen in the photo. After calling us, we swiftly implemented a comprehensive solution with our SuperSump and WaterGuard systems. Notice in the after photo, the basement is now seamlessly protected, ensuring a dry, mold-free environment. Our dedicated work not only solved the pressing water problem but also restored peace of mind with a lasting, reliable fix.
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